About Our Shop!
Rooted in skateboarding, snowboarding, and surfing, we're the convergence of style, quality, passion, and positivity. iBoard Sports is a snowboard shop, a surf shop, a sneaker shop, and so much more. We are inspired by having the Cascade mountains at our back, the Pacific ocean at our feet, and some of the world's best skateparks in all directions.
We have served hundreds of thousands of happy customers since our start in 1999. From our humble beginnings in a garage, we continue to stay focused on our six key operating principles.
- World Class Customer Service
- Quality Hand-Picked Products
- Exceptional Selection
- Authentic, Specialty Focus
- High Value With A Low Price Guarantee
- Environmental Responsibility
Our goal is to treat our customers like rock stars - to give you courteous, informed, and professional customer service and consistently fulfill our promise to deliver quality gear and clothing to your doorstep quickly and accurately. Our staff is comprised of riders of all levels and experience and we are here to answer any questions you might have, whether you call us, e-mail us or hit us up on live chat.
We don't try to be everything to everyone and you won't find toaster ovens or shower gels here. But, we think staying focused helps serve our customers better. Where much of our competition is running their online operation out of the stock room or, at the other end of the spectrum, they are storing their skate shoes next to the cowboy boots in a giant roboville building the size of Cleveland, iBoard Sports sits comfortably in the middle. We don't try to be everything to everyone - we are specialty. However, we also don't fumble around in the back rooms hoping your order is actually in stock. Tactics.com operates out of a dedicated modern warehouse that is staffed by riders, not outsourced to someone who doesn't know a skate wheel from surfboard wax. We are also proud to operate one of the most respected and unique boardshops in the country.
Our inventory is real-time, so if the site says we have it, we do. Imagery is done in-house, so you'll see all the critical angles, in sharp, color-accurate pictures, even with 360-degree views in many cases. Our warehouse staff (riders, not robots) is second to none. They care about every order, and it shows in the way we handle and pack your goods.
You will be stoked when you shop at iBoard Sports. We guarantee it. Just like we guarantee your privacy, your security, your low price, EZ returns, and the authenticity of every product we sell.